PATIENTS & VISITORS

PATIENTS & VISITORS


TIPS AND GIFTS

Patients are advised not to offer tips to any of the hospital employees. As per hospital policy, our employee/s shall not accept tips or gifts from patients / patients’ relatives.

LAUNDRY

Patients shall not wash or dry their clothes inside the hospital. There is an in house laundry facility. The hospital laundry staff will visit the room every day between 9.00 am & 10.00 am to collect soiled linen. For any further assistance, please contact the laundry department, over Intercom No.780.

NO SMOKING AND DRINKING

Smoking and use of alcoholic beverages are strictly prohibited in the hospital premises.

SILENCE

Patients relatives and guests are requested to maintain absolute silence within the hospital premises for the peace and tranquility of patients who need it most. Patients are requested not to use their own transistor or radio sets in their room, which may disturb the patients in the neighbouring rooms.

CONSERVE WATER AND ELECTRICITY

Patients may note that the hospital has limited sanctioned capacity of water and electricity. Therefore in their own interest patients and their relatives are requested to conserve them economically. Certain categories of rooms and all medical equipment rooms have been provided with air conditioning facility. Therefore, patients are advised to keep windows and doors properly closed to sustain air-conditioned room temperature at comfortable levels.

AVOID DISPLAY OF VALUABLES

Patients are advised to keep their belongings like cell phones, watches, purses, gold chains etc with them at all times and not to leave them exposed on tables, beds, wash basins etc. This will help avert loss and inconvenience to all. The Hospital will not be responsible in the event of any loss. Safety locker facility is provided in the room cup-board. Please use them for keeping your valuables.

HEALTH CENTER

We offer different kinds of health check-up programs at MHto suit need. For more details please contact our Master Health Checkup department located in level one (Intercom No. 107, Direct Telephone No: 0422-2628248).

ENQUIRIES ABOUT OUR HEALTH FACILITIES AND COST VISITOR CALL

Reception, Vice President-Marketing, Senior Vice President or VP-Finance.

SUGGESTIONS AND COMPLAINTS

Hospital welcomes meaningful complaints and suggestions from patients, their relatives, visitors and well wishers for improving the service of the hospital. Suggestions can be given through the feedback form, which will be given by the ward secretary before discharge. The form should be filled up and handed over to the ward secretary at the time of discharge.

CUSTOMERS FACILITIES IN THE HOSPITAL

  • Indian Bank- Extension counter (Opp: Ganapathy Temple)
  • Indian Bank – ATM (Opp: Subway restaurant)
  • Indian Overseas Bank – ATM (Near food court)
  • Chai’s Tea Shop (Opp: Indian bank)
  • Business Center – Photocopy, Printing & Internet usages
  • Subway Restaurant at Level-1
  • Multi Cuisine Restaurant at Level-1
  • Gift shop (Near Cafeteria)
  • Born Babies gift shop (Near Cafeteria)
  • Slim Clinic / Obesity Clinic at Level-1
  • Pantry Service is available at Level-4 – For assistance please contact Ward Secretary
  • Maps Travel Agency (Near food court)
  • Café Coffee Day (Near food court)
  • Spa Clinic: Relache – an Ayurvedic Wellness Centre at Level-6.
  • Golden Café at Level-6 (Opp: Spa Clinic)
  • “Coffee & more” (Near Indian Bank)